Hrvatski Telekom d.d.

Ivan Bartulović

Member of the Management Board and Chief Operating Officer for Human Resources and Customer Operations (COO)

Ivan Bartulović took over the role of a Member of the Management Board and Chief Operating Officer for Human Resources and Customer Operations (COO) as of July 2024.

Since 2019, he was a Member of the Management Board and Chief Human Resources Officer (CHRO) at Croatian Telecom and was responsible for strategic transformational management that lead to HTs employee satisfaction and engagement reaching all-time highs. After taking on a broader COO role his responsibilities also include technical services for private, business and ICT customers, as well as a call center for residential customers and digital sales and customer support.

He began his career in 2005 in financial consultancy at Privredna banka Zagreb. From 2010, he was an Executive Director for Strategic Human Resources at CEMEX Group, responsible for their operations in Croatia, Bosnia and Herzegovina, Montenegro and Serbia. Between 2016 and his appointment as CHRO at Croatian Telecom, he was a Member of A1 Group's Leadership Team and Cluster Senior Director of Human Resources and Corporate Communications for business segments in Croatia and North Macedonia.

He is a Board member at German-Croatian Chamber of Industry and Commerce (Deutsch-Kroatische Industrie- und Handelskammer).

Ivan graduated in Business Economics, gaining a master's degree in Financial Management from the Faculty of Economics in Split. He completed his MBA studies at HHL Leipzig Graduate School of Management and EADA Business School. During the MBA studies, he also studied at Georgetown University and Lingnan University. He attended Harvard Business School, specializing in Business Transformation Management.

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