Protection of Youth

For children and young people growing up in this day and age, interactive communications technology (ICT) is an important means of being connected and communicating with peers and parents, of getting access to important information, exchanging content and interests, as well as being an indispensable means of learning.

Hrvatski Telekom is engaged in media protection of young people.
For instance, in 2008, HT supported Unicef and Hrabri telefon in the implementation of the Prekini lanac (Break the chain) campaign. The campaign's basic message was that malicious messages sent via mobile phone or the Internet can have extremely dangerous effects on children. By not forwarding such messages, children can stop violence and thus help their peers who have become victims of electronic violence. Adults, parents and school teachers can instruct children how to properly behave in the world of new media and, by doing so, prevent violence before it happens.

Children and young people quickly understand how modern technology functions – as a rule, they learn to handle a device much faster that their parents or teachers. However, this positive development has its specific drawbacks, as minors are not fully aware of possible threats. This also applies to their parents and educators who must instruct young people how to safely use modern communications and media technologies. Therefore, HT supports a whole range of initiatives, lessons and information on safe handling of mobile devices and the like, and offers simple instruments for practical application of reasonable measures.

Advice for protection of children

Advise your children:

• to give their telephone number only to family members and friends whom they know well and whom they trust
• not to let anybody persuade them to disclose personal information or to do something for which they would feel ashamed or embarrassed  and which could be subsequently distributed  via mobile devices
• to think hard before posting pictures or recordings of themselves, as they can be easily edited and end up in wrong hands
• not to reply to text or picture messages which they do not want to receive  – the best way to handle violent behavior is to ignore it
• to tell a trusted person if somebody is using a camera phone in a way they do not feel comfortable with
• not to leave their mobile phones unattended.

HRVATSKI TELEKOM SERVICES FOR PROTECTION OF YOUNG PEOPLE

Call Control

Let us point out the Parental Control offered by T-Mobile free of charge to all its prepaid customers, regardless of the mobile device used. The service enables parents to create a contact list and thus to define up to 20 numbers which their children can call or to which they can send SMS/MMS messages from their mobile phones, regardless of the selected number's network which can be either fixed or mobile. All other calls and messaging to other numbers are blocked (except for emergency calls and calls to Customer Service) – this way, parents can be sure that the child will not be in contact with someone not approved by them. The service can be activated at a T-Center or by calling Customer Service.

Surf Control

In the same manner, parents can decide on their own about their children's Internet access. Simply visit a T-Center or call Customer Service to submit a request for blocking of web surfing, and your child will be unable to access any web site from its mobile phone.

Call Blocking

The Call Blocking service lets you block various sets of incoming and outgoing calls, based on the use of a four-digit password (to be assigned upon request).

Call Me Text Message

Even if you have less than 50 Lipa on your Simpa account, you can get in touch with your dearest ones!

All Simpa customers can send up to 10 Call Me text messages per month to customers of the T-Mobile HR network.

Cost Control

Young people want to follow the latest trends in fashion and technology. This means that you as a parent can choose between the cost of purchase of a prepaid service package plus mobile phone and conclusion of a contract for the right product at the right price.

Value Added Services

he Premium SMS service is a service where the text message sent by the user to a short code will be charged at a rate above the standard rate for texting, depending on the message destination, in line with the prescribed Price List.
There are also services charged upon delivery - realized via SMS, MMS, WAP services or via Mobile Internet service.
In advertising such type of service, the terms of use must be indicated, with a clear indication of the price and contact in the case of complaints, and it must be clearly indicated that whether this is a service for adults (18+). To discontinue receiving messages generated by such services, in most cases it will be sufficient to reply to a received message with the text STOP; if a reply to the message is not possible, we recommend that you contact Customer Service.