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Hrvatski Telekom networks with the best results ever

11.9.2024

Hrvatski Telekom networks with the best results ever

  • Best and fastest mobile network according to Ookla® Speedtest Awards™
  • Significant improvements in customer experience resulted in the most stable mobile network despite record-high data traffic and the number of roamers
  • Record investments in the network, including the introduction of fiber optics throughout Croatia

Boris Drilo, Management Board member and Chief Technology and Chief Information Technology Officer (CTIO), Nataša Malić, Director of Planning and Engineering of Access Networks Sector, Ivan Visković, Director of Core Network and Services Sector, Ognjen Vukoslavović, Director of HT Services Management Sector, Robert Manenica, Business Client Service Portfolio Development and Management Sector

Hrvatski Telekom won the Ookla® Speedtest Awards™ for the fastest mobile network and the best mobile coverage in Croatia for the sixth year in a row. With an improvement in all parameters key to the customer experience, the company once again confirms that it has the best network in Croatia.

Hrvatski Telekom's mobile network achieved the best Speed ​​Score™ result of 148.81, an improvement of 23% compared to the same period in 2023. This is also the best Speed ​​Score™ result ever recorded in Croatia when testing all generations of mobile networks. Thanks to continuous significant improvements in all segments, better results were achieved, including an increase in download speed of up to 35%. The analysis included more than 36 million scans generated by HT users. It confirmed again that HT has by far the best coverage of all mobile networks throughout Croatia. 

The Ookla Awards reflect the best performance of Hrvatski Telekom's mobile network and build on other industry benchmark studies in which HT's mobile and fixed networks were recognized as the best.

The results are even more impressive given the significant increase in data traffic of 29% year-on-year, with average monthly data traffic during the summer of an unprecedented 72 million GB. The record number of roamers on Hrvatski Telekom's network also contributed to this. There were 1.1 million in August alone, 15% more than the previous year.

Improvements in network performance are visible throughout Croatia, especially in the Adriatic counties, where we increased speeds in all seven coastal counties by an average of 12%, despite traffic growth of 20% compared to the same period last year.

Regarding Hrvatski Telekom's 5G network, it covers more than 2 million people, with continuous performance improvement, which is reflected in twice the system RAN speeds compared to last year and the increase in 5G base stations with high capacities.

Investments of 101.5 million euros in the first half of 2024 in network infrastructure in urban and rural areas strengthened the leadership position in mobile and fixed networks. By building fiber optic infrastructure throughout Croatia, we increased the already largest FTTH network by 25% compared to last year. Today, we connect 146 cities and municipalities in 20 counties using gigabit optical speeds. In addition to coverage, we also significantly increased average speeds in the fixed network by as much as 25% annually.

"We are pleased to see the results of our investments and efforts in mobile and fixed network development reflected in the market's leading customer experience. Regardless, we are still committed to ensuring that everyone in Croatia is connected with fast internet access. Our focus remains on developing 5G and fiber optics and on retiring legacy technologies. We are also glad that with the establishment of the first campus networks in Croatia and open network APIs, we are entering the next phase of using and monetizing the 5G network," said Boris Drilo, member of the Management Board and Chief Technology and Chief Information Technology Officer at Hrvatski Telekom.

The Speed Score™ awards are the result of a six-month detailed study in 2024, during which Ookla®, a global leader in analysis and testing, tested internet access in the networks of all mobile operators in Croatia. These historically best results directly reflect continuous improvement in network quality and the best user experience that Hrvatski Telekom provides.