10.6.2020
250,000 households enjoy Magenta 1 benefits
- Magenta 1, first converged telecommunications service attracted more than 250,000 households in four years
- Customer Ivan Solda was presented with the award as the owner of the 250,000th household in Magenta 1
- "In good hands" - a new customer reward program
Richard John Brešković presented a special award to Ivan Soldo, the owner of the jubilee 250,000th household in the Magenta 1 family
Magenta 1, a unique product of Hrvatski Telekom combining all telecom services with numerous benefits for customers, now includes more than 250,000 households. This is the first converged telecommunications service on the market. Since its appearance four years ago, it has become synonymous with a premium customer experience and brings significant savings to customers every month. On this occasion, Hrvatski Telekom awarded Ivan Solda, owner of the jubilee 250,000th Magenta 1 household, with 12 months of using 500Mbit/s speed free of charge on Hrvatski Telekom's leading fiber optic network, Samsung S20 mobile device, and premium Samsung TV at the T-Center in Arena.
During the award ceremony, Richard Brešković, Director of the Marketing Department for Private Customers of Hrvatski Telekom, said: "The constant growth in the number of Magenta 1 users is a clear indication that we made a great move on the market four years ago and offered a unique concept that meets the needs of users and always gives them more. In recent weeks, we have all seen how vital a cutting-edge network and content are for business continuity and life in general. Magenta 1 is an example of such a service and approach to customers - rich in premium content, it provides its users with the best customer experience and reliability of fixed and mobile services. This is clear not only from the growth in the number of users but also their continuous highest satisfaction".
Magenta 1 enables users to combine fixed and mobile services in such a way that all family members always receive more - the best telecommunications service and the highest quality content in HT's offer available on the leading network. Since Magenta 1 is a combination of mobile and fixed services, in case of fixed internet malfunctions, unlimited internet is activated for users on the mobile side free of charge until the problem is resolved. Users also have access to the MAXtv service with the richest TV content on the market, which can be viewed on any smart device via the MAXtv To Go application. There is also Pickbox, the largest video bundle of movies and series, the possibility of catching up with TV content and 30 hours of space for its recording, as well as additional fixed minutes to EU countries and the world. Magenta 1 users who do not use the MAX Premium package with all program bundles available, can choose between four additional bundles free of charge every month: MAX Arena, HBO Premium, Extended, and Sports Club bundles. In Magenta 1, users get twice the amount of data traffic in mobile tariffs. They also have the Stream On option available, through which they can watch unlimited video content on their mobile devices via the HBO GO, Pickbox, YouTube, and MAXtv To Go mobile and applications by choice, without consuming internet traffic.
In addition to benefits for Magenta 1 users, Hrvatski Telekom has created a unique benefit and surprise program for all its users. The "In Good Hands" program, through which Hrvatski Telekom shows appreciation to customers for their trust, each month brings new benefits and surprises that users can download from My Telekom application. These are benefits such as free data traffic or a special discount on the purchase of mobile devices. The first benefit is three days of unlimited surfing. It is available to subscribers and prepaid users and can be activated no later than June 15. This is only the first in a series of benefits that Hrvatski Telekom will introduce. Customers can check in the Moj Telekom application or on the website www.hrvatskitelekom.hr at any time all available benefits.