7.3.2019
Claudio Cesario, deputy Chairman of the Management Board and General Manager of Zagrebačka banka and Davor Tomašković, President of the Management Board of Hrvatski Telekom
Hrvatski Telekom, the leading Croatian telecommunications operator, and Zagrebačka banka, Croatia’s leading bank, signed an agreement on cooperation and distribution of a new digital banking service – Telekom Banking.
This is a new banking service which will be available to users easily, quickly and securely via a mobile app which includes a wide range of banking products and services, supported by the widest network of banking branch offices and ATMs in Croatia, web chat and call centre of Zagrebačka banka.
Telekom Banking is the first cooperation of this kind between a telecommunications operator and a bank on the Croatian market. The service will offer the biggest number of digital banking services for users in Croatia and will be available to all smartphone users, whereas Hrvatski Telekom’s customers will have special benefits at their disposal.
This is also the first banking service for which a banking package can be contracted via a mobile app and without the need to go to a bank’s office. Users will also have at their disposal other innovative banking services, such as money transfer completed just by clicking on a contact in the contact list.
“As market leaders, Zagrebačka banka and Hrvatski Telekom are introducing new trends, but they are also offering more to their clients. Since we are part of UniCredit Group, investing in digitalization is an important part of our strategy, as well as improvement of our offer on mobile platforms. This cooperation is an opportunity for improvement of our efficiency, but engancement of customer experience is even more important to us. We recognize clients’ needs and offer them the best of the both worlds – banking and telecommunications,” said Claudio Cesario, deputy Chairman of the Management Board and General Manager of Zagrebačka banka.
“Entry into the digital banking field is an excellent example of the transformation of Hrvatski Telekom into a digital company. I am certain that users will very quickly recognize the value of the easy and fast management of their own finances offered by the Telekom Banking service, and that the new digital innovation will result in the best customer experience. This is the first comprehensive banking service at customers’ fingertips which will allow them to also enjoy the combination with the best that Hrvatski Telekom has to offer and which will continue to improve with the help of the latest digital functionalities,” said Davor Tomašković, President of the Management Board of Hrvatski Telekom.
Hrvatski Telekom and Zagrebačka banka are running the Telekom Banking service through a pilot phase. The service will be available to everyone by summer.
