11.5.2017
HT Group at the center of excellence within the DT Group for Cisco Unified Communications technology.
HT Group members – Hrvatski Telekom (HT) and COMBIS – implemented a complex regional ICT project together at Allianz Group. HT and COMBIS have become providers for the central Cisco UC (Unified Communications) platform through which more than 15,000 Allianz Group employees communicate within the CEE regions, Turkey and Greece.
Implementation of the advanced ICT solutions enables the Allianz Group to achieve a comparative advantage and competitiveness in the global market. The project secures a wide range of solutions, from a centralized IP telephony solution, through complete system monitoring, to call recording and centralized IP fax solution. Support and maintenance for IP telephone for Allianz locations in the central and eastern European areas is included as well. The project scope included contracting of existing services, such as local and regional data and voice networks, LAN networks with additional implementation of the centralized platform for Cisco IP Telephony, as well as central monitoring system for reporting errors and other.
„I am very proud of the great team of experts from Hrvatski Telekom and COMBIS who have together achieved a very demanding technological project. Taking into regards delivery quality and efficiency, we have managed to position HT Group as the center of excellence for UC solutions within the DT Group, and gave our partner Allianz Group a comparative advantage in the global market. Through realization of this large project, we have shown that with the synergy between HT - a leader for business customers and COMBIS - a leading ICT company in Croatia, we can offer high level services and innovative technology solutions to our partners”, said Saša Kramar, Member of the Management Board and COO Business in Hrvatski Telekom.
HT and COMBIS team delivered the CISCO UC platform in a very short period, and have migrated Allianz locations in the CEE regions and Greece.
“The necessity for differentiation and creation of comparative advantage in the market propagates business forward, which is why the focus in on those ICT solutions that enable business process automation, higher productivity and service quality. Through this project, we have shown our know-how in the high-tech area which gives companies ‘wind beneath their wings’ to realize their goals. At the same time, COMBIS acquired an important reference in the international market, which is in line with our plans and ambitions for significant expansion of our international customer base and implementation of similar projects in the near future”, commented Hrvoje Išek, COMBIS’s President of the Board.
After migration, HT, COMBIS and Allianz started developing a complete strategy plan for development of other Unified Communications (UC) services which are built upon the existing platform and create a unique UC ecosystem.
“One of the foundations of Allianz’s business successes is the use of technological innovations for improving all business segments. I am happy that Croatian companies have demonstrated the highest level of competency and capability to help us create and implement a complete technological solution for integrating communication within the Allianz Group in the CEE region, Turkey and Greece. Integrated communication will further improve our business through increased stability and availability of communication services, by reaching a higher level of security and better quality of monitoring service usage”, stated Slaven Dobrić, Chief Operations Officer from Allianz.