23.11.2015
- The 4G backup service automatically switches the customer from fixed-line Internet to mobile Internet
- Internet virus protection has been network-provided and does not require installation of special programmes
- In case of disturbances in the fixed network or electricity outages, HT BusinessConnect can serve as a fixed-line backup, which is a revolution in the world of telecommunications
Hrvatski Telekom introduced new tariff plans for business customers, which are simplified and include new innovative services and full mobile and fixed convergence. Smart Office packages are intended for all entrepreneurs, regardless of their size and the business activity they pursue. Their characteristics are a safe Internet access, 4G backup, and simple upgrade with new lines and services.
4G backup
The new tariff plans for business customers were produced based on a string of researches implemented in different industries and in accordance with the best global practice. The researches showed that the business customers want a safe and reliable Internet access before anything. In order to meet their demands, HT introduced innovations, the most important of which being the fixed to mobile convergence by means of the 4G backup service.
“The 4G backup service enables customers to continue with their work even if there are difficulties experienced in the fixed network, because it switches on automatically and the customers remain connected to the Internet. Their POS or fiscal registers continue with operations. During that time, our customer service initiates a fault removal procedure in order to re-establish the primary connection. This will provide the users of Smart Office packages not only with professional backup solutions included in the main service for the first time in Croatia, but also with a much higher level of customer support,” said Jerko Dumanić, Director of the Business Marketing Sector.
Internet Protection
Safety and reliability have been additionally improved with the Internet protection service, which is also a constituent part of the new Smart Office packages. The Internet protection enables customers to carelessly run their online business without any fear that their computers or network would get infected by viruses. In order to achieve that, customers do not have to install anything to their computers, because HT protects their Internet access by means of the Internet protection service.
“The Internet protection became a necessity, especially for business users. In 2014, the total damage caused by cybercrime in the world reached USD 400 billion, and the number of banking fraud cases increased by 48 percent in comparison to 2013. More than 90 percent of large organisations suffered some sort of safety breakdowns, and compared to 2013, the number of malware attacks on computer systems of average companies increased 48 times in 2014. The majority of attacks which we see on both our market and the neighbouring markets are DDoS attacks, attacks aiming at stealing information which can be sold on the black market, e.g. credit card data, or ransomware attacks where hackers take over control of your computer and ask for money if you want them to return your computer to its original status,” said Agron Kadiu, Director of the VSE/SME Propositioning Department.
HT Business Connect
HT BusinessConnect innovation was designed for entrepreneurs who appreciate their fixed line calls, because it enables them to take their fixed line everywhere on their mobile handset and not to miss a call. In case of difficulties in the fixed network or electricity outage, HT BusinessConnect can serve as a fixed-line backup, which is a revolution in the world of telecommunications, since the fixed-line usually does not have any backup.
“By adding 4G backup and Internet protection to the unlimited Internet access, we have created a product which will set a new communications standard among business customers. HT is aware that the technology, rather than being a burden, should represent a support to business operations. Therefore, we offer ready-made solutions to business customers tailored to their actual needs,” pointed out Ivan Kuhar, Head of the Smart Office Project.
Customers can choose between five Smart Office packages: Start, Superfast, Balance, Balance+, and Smart. All packages include Internet protection, flat Internet access, and access rate up to 200 Mbps, as well as a 4G backup. The starting price of the service is HRK 259 a month inclusive of VAT, where each package can be easily upgraded with additional telephone lines, additional minutes included in the subscription, or a higher Internet access rate. In addition to packages, customers can also buy high-quality mobile handsets at prices starting from HRK 9 a month.